How many of us feel that when we have a conversation, we never really hear what the other person is saying? Or feel that we ourselves are not being heard? So many of us fall into the pattern of talking at each other, waiting for the other person to finish talking so we...

The ongoing issue of whether small organisations can survive can been lost in the frenzy about size. The simple fact is that big or small, organisations need to all do the following:

• Understand and articulate your purpose;

• Have a plan but more importantly, the...

Social care practitioners have to let go of their obsession with assessment.

There are more assessment tools out there than I care to mention. The ONI, I-Can,  Headspace Psychosocial Assessment for Young People, The ADAT,  Scales of Independent Behaviour - Revised (SIB-...

I am glad I chose Social Work and am privileged to have worked with so many people and their communities. I’ve worked in nursing homes, “group homes” for people with disability, youth detention centres, jails, hospitals, people’s homes and “the streets”. I did my work...

We must admit, that despite the best intentions, social care engineers don’t always get it right. Some of our most “seemingly logical” social policies of our time have led to the deep and lasting disadvantage. Remember adoption laws and practices for “wayward” mothers?...

This time thirty two years ago, I just finished my HSC and was set to start my new job at Grosvenor Hospital in Summer Hill, Sydney. As a nearly 18 year old I got a job through a contact to work with children with disability. My job was to care for them in their reside...

Just when you thought you had it all under control, something changes.

Most organisations are aware of the ‘’hyper-connected consumer’’ … we have been told that people are now connected 24 hours a day; if they don’t like something there is a website they can criticise y...