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Building Capability in Your Staff
The social sector reforms have seen organisations obsessed with building a strategy to sustain their organisation. The strategies have...
Marika Kontellis
Sep 5, 20162 min read
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Consumer Movements Needed Now!
“ I thought I saw a movement. It was. It was. I’ve seen a movement being born. It is truly a marvellous experience of human ingenuity and...
Marika Kontellis
Sep 5, 20161 min read
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Customer, consumer, client, patient, resident. It’s all about service to me.
I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...
Marika Kontellis
Mar 20, 20161 min read
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Let’s Get Strategic
For many years, our funders required us to have strategic plans; not so we could follow them not measure the effectiveness of what we...
Marika Kontellis
Feb 17, 20162 min read
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What did we learn from 2015?
Learning Number One – A new Brand and Marketing Plan isn’t the answer When the going gets tough, it seems social care organisations get...
Marika Kontellis
Dec 17, 20152 min read
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A Double Whammy – Hyper-connected and marginal Consumers
Just when you thought you had it all under control, something changes. Most organisations are aware of the ‘’hyper-connected consumer’’ …...
Marika Kontellis
Dec 14, 20154 min read
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Social Technology and the Social Sector
The McKinsey Global Institute released an excellent report in 2012 entitled, The Social Economy. Unlocking Value and Productivity through...
Marika Kontellis
Nov 10, 20152 min read
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