Marika KontellisSep 5, 20162 minBuilding Capability in Your StaffThe social sector reforms have seen organisations obsessed with building a strategy to sustain their organisation. The strategies have...
Marika KontellisSep 5, 20161 minConsumer Movements Needed Now!“ I thought I saw a movement. It was. It was. I’ve seen a movement being born. It is truly a marvellous experience of human ingenuity and...
Marika KontellisMar 20, 20161 minCustomer, consumer, client, patient, resident. It’s all about service to me.I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...
Marika KontellisFeb 17, 20162 minLet’s Get StrategicFor many years, our funders required us to have strategic plans; not so we could follow them not measure the effectiveness of what we...