• Wix Facebook page
  • LinkedIn Social Icon
  • Wix Twitter page

   info@zakumi.com.au                           (02) 89167428

 

Join our mailing list

  • All Posts
  • Fresh Eyes
Search
Marika Kontellis
  • Sep 27, 2018
  • 1 min

We cannot assume ‘doing good’ is enough

As the Royal Commission into Banking heads into another month and we hear and read more stories of the behaviour that seemed to dominate ...

24 views0 comments
Marika Kontellis
  • Sep 9, 2018
  • 1 min

Knowing what customers want and need is so important

Knowing what customers want and need is so important, yet everywhere you look there is evidence that this isn’t being heeded. Take the re...

6 views0 comments
Marika Kontellis
  • May 1, 2017
  • 1 min

I Want to Give Back

Ex bankers, high profile politicians and the business elite are eyeing off Australia’s social care sector as a soft landing place for the...

38 views0 comments
Marika Kontellis
  • Apr 10, 2017
  • 1 min

Volunteers are the New Black

The drivers of reform across Australia’s health and social care sector are pushing a sector to change not only how it does things, but al...

20 views0 comments
Marika Kontellis
  • Mar 23, 2017
  • 1 min

Sandwich Generation new Social Care Customer

You’ve done the sports drop off and now have less than 2 hours to maneuver through Sydney’s Saturday morning traffic to pick up your 80 y...

19 views0 comments
Marika Kontellis
  • Dec 16, 2016
  • 5 min

WHAT WE LEARNED IN 2016

We are lucky to have a “balcony view” of the sector. We can see how organisations are behaving. How government shifts in policy and fundi...

111 views0 comments
Marika Kontellis
  • Nov 29, 2016
  • 2 min

What can a social work student offer to teams?

Leading up to a placement there is a focus drawn towards the learning opportunities each organisation or agency can provide to a student....

26 views0 comments
Marika Kontellis
  • Nov 11, 2016
  • 3 min

Active Listening

How many of us feel that when we have a conversation, we never really hear what the other person is saying? Or feel that we ourselves are...

16 views0 comments
Kate Holland- Selling
  • Oct 17, 2016
  • 3 min

The Impact of Depression on the Client Carer Relationship

Depression is so often a term thrown around, it has somehow crept its way into our everyday vernacular yet it still remains so stigmatise...

62 views0 comments
Katie Cheers
  • Oct 12, 2016
  • 2 min

Valuing Differences

Throughout the years my understanding of disability has changed significantly and while the term “disability” encompasses so many differe...

17 views0 comments
Marika Kontellis
  • Oct 6, 2016
  • 2 min

Advocacy and Care Coordination must be Independent

In times of significant change and market disruption people yearn for unbiased, impartial information and advice to make their decisions....

16 views0 comments
Marika Kontellis
  • Sep 27, 2016
  • 2 min

“Thank God I Got Sick in this Country”

In all the reform madness and “busyness” in health social care we are often focussed on what doesn’t work. We spend our energy on reformi...

17 views0 comments
Marika Kontellis
  • Sep 5, 2016
  • 2 min

Building Capability in Your Staff

The social sector reforms have seen organisations obsessed with building a strategy to sustain their organisation. The strategies have te...

38 views0 comments
Marika Kontellis
  • Sep 5, 2016
  • 1 min

Consumer Movements Needed Now!

“ I thought I saw a movement. It was. It was. I’ve seen a movement being born. It is truly a marvellous experience of human ingenuity and...

73 views0 comments
Ailyn Libo-on
  • Aug 26, 2016
  • 1 min

Re-focus on Quality in Times of Reform

Policy and funding reforms are impacting on services, systems and sectors. Ticking a box to comply to a set of standards is not enough. L...

19 views0 comments
Marika Kontellis
  • Aug 4, 2016
  • 1 min

Keeping the human in human services

In a context where strategy, market position and customer acquisition dominate Board Room and Staff Kitchen Room discussions, the human ...

11 views0 comments
Marika Kontellis
  • Jul 25, 2016
  • 2 min

Great Workplaces

I was leading a session with senior staff and Board members recently about the need for workplace culture reform. The newly appointed CEO...

8 views0 comments
Marika Kontellis
  • Jul 13, 2016
  • 1 min

Efficiency and Effectiveness – are they returning?

A decade or so ago, we were really focused on efficiency. Classically this is considered to be ‘an efficient means that produces with a m...

3 views0 comments
Marika Kontellis
  • Jul 8, 2016
  • 1 min

Evidence-based or unresponsive?

There is something inherently counter-intuitive about the use of evidence based work when it is associated with practice in a changing en...

4 views0 comments
Marika Kontellis
  • Jun 30, 2016
  • 2 min

Tick Tock- The Clock Won't Stop: NDIS Goes Live Tomorrow

Remember the chaos and conspiracy theories of 1999. The Y2K bug was going to be catastrophic and people everywhere were planning and crea...

23 views0 comments
1
23
Social care sector specialists sydney
  • Home

  • About

  • Ideas Box

  • Events

  • Our Work

  • Contact

  • Blog

  • More