Marika KontellisSep 27, 20181 minWe cannot assume ‘doing good’ is enoughAs the Royal Commission into Banking heads into another month and we hear and read more stories of the behaviour that seemed to dominate...
Marika KontellisSep 9, 20181 minKnowing what customers want and need is so importantKnowing what customers want and need is so important, yet everywhere you look there is evidence that this isn’t being heeded. Take the...
Marika KontellisMay 1, 20171 minI Want to Give BackEx bankers, high profile politicians and the business elite are eyeing off Australia’s social care sector as a soft landing place for...
Marika KontellisApr 10, 20171 minVolunteers are the New BlackThe drivers of reform across Australia’s health and social care sector are pushing a sector to change not only how it does things, but...