#LEADERSHIP

Marika Kontellis

Sep 9, 20181 min read

Knowing what customers want and need is so important

Knowing what customers want and need is so important, yet everywhere you look there is evidence that this isn’t being heeded. Take the...

Marika Kontellis

Mar 11, 20162 min read

Women Rule in Social Care

Every now and again I am reminded that the business of “social care” really is women’s work. It shouldn’t be, as women do not have a...

Marika Kontellis

Feb 17, 20162 min read

Let’s Get Strategic

For many years, our funders required us to have strategic plans; not so we could follow them not measure the effectiveness of what we...

Marika Kontellis

Dec 17, 20152 min read

What did we learn from 2015?

Learning Number One – A new Brand and Marketing Plan isn’t the answer When the going gets tough, it seems social care organisations get...

Marika Kontellis

Nov 2, 20152 min read

Innovation, is it really anything different?

We hear a lot about how managers and leaders in the sector need to be innovative, yet many have done this all their lives. So, why is it...