Marika KontellisMar 20, 20161 min readCustomer, consumer, client, patient, resident. It’s all about service to me.I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...
Marika KontellisNov 10, 20152 min readSocial Technology and the Social SectorThe McKinsey Global Institute released an excellent report in 2012 entitled, The Social Economy. Unlocking Value and Productivity through...