#STRATEGY

Marika Kontellis

Sep 5, 20162 min read

Building Capability in Your Staff

The social sector reforms have seen organisations obsessed with building a strategy to sustain their organisation. The strategies have...

Marika Kontellis

Mar 20, 20161 min read

Customer, consumer, client, patient, resident. It’s all about service to me.

I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...

Marika Kontellis

Feb 17, 20162 min read

Let’s Get Strategic

For many years, our funders required us to have strategic plans; not so we could follow them not measure the effectiveness of what we...

Marika Kontellis

Dec 6, 20153 min read

Business Models of Tomorrow: The Concept of Risk

With so much talk about change, NDIS, person-centred planning, strategy, planning and the like, one of the core concepts that has been...