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Volunteers are the New Black
The drivers of reform across Australia’s health and social care sector are pushing a sector to change not only how it does things, but...
Marika Kontellis
Apr 10, 20171 min read
Sandwich Generation new Social Care Customer
You’ve done the sports drop off and now have less than 2 hours to maneuver through Sydney’s Saturday morning traffic to pick up your 80...
Marika Kontellis
Mar 23, 20171 min read
Re-focus on Quality in Times of Reform
Policy and funding reforms are impacting on services, systems and sectors. Ticking a box to comply to a set of standards is not enough....
Ailyn Libo-on
Aug 26, 20161 min read
Customer, consumer, client, patient, resident. It’s all about service to me.
I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...
Marika Kontellis
Mar 21, 20161 min read
Australia’s Social Care Frontline Needs More “Care”.
I am glad I chose Social Work and am privileged to have worked with so many people and their communities. I’ve worked in nursing homes,...
Marika Kontellis
Jan 13, 20162 min read
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