Is it fair?
In a few month’s time, the NDIS will roll out across most of NSW and people and organisations are clamouring to be ready. One of the...
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Marika Kontellis
Jun 8, 20161 min read
What is budgeting all about?
Each year at about this time, organisations are planning, drafting and finalizing budgets. They do this as in the world of business, we...
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Marika Kontellis
May 30, 20161 min read
Bespoke or Bespoken For?
The ongoing issue of whether small organisations can survive can been lost in the frenzy about size. The simple fact is that big or...
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Marika Kontellis
May 17, 20162 min read
Let it Go
Social care practitioners have to let go of their obsession with assessment. There are more assessment tools out there than I care to...
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Marika Kontellis
Mar 20, 20161 min read
Customer, consumer, client, patient, resident. It’s all about service to me.
I tell you no lie. I was leading a strategic planning session and one hour later they were still going on about the label they would use...
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Marika Kontellis
Mar 11, 20162 min read
Women Rule in Social Care
Every now and again I am reminded that the business of “social care” really is women’s work. It shouldn’t be, as women do not have a...
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Marika Kontellis
Feb 17, 20162 min read
Let’s Get Strategic
For many years, our funders required us to have strategic plans; not so we could follow them not measure the effectiveness of what we...
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Marika Kontellis
Jan 19, 20162 min read
Home Sweet Home
After a week away, sleeping on an air mattress and moving around new and unfamiliar places my thirteen year old said, “Mum, I am so happy...
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Marika Kontellis
Jan 12, 20162 min read
Australia’s Social Care Frontline Needs More “Care”.
I am glad I chose Social Work and am privileged to have worked with so many people and their communities. I’ve worked in nursing homes,...
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Marika Kontellis
Jan 6, 20161 min read
Natural Support Network Trumps Formal Care Every time
We must admit, that despite the best intentions, social care engineers don’t always get it right. Some of our most “seemingly logical”...
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Marika Kontellis
Dec 29, 20152 min read
Communities Matter
This time thirty two years ago, I just finished my HSC and was set to start my new job at Grosvenor Hospital in Summer Hill, Sydney. As a...
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Marika Kontellis
Dec 17, 20152 min read
What did we learn from 2015?
Learning Number One – A new Brand and Marketing Plan isn’t the answer When the going gets tough, it seems social care organisations get...
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Marika Kontellis
Dec 14, 20154 min read
A Double Whammy – Hyper-connected and marginal Consumers
Just when you thought you had it all under control, something changes. Most organisations are aware of the ‘’hyper-connected consumer’’ …...
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Marika Kontellis
Dec 6, 20153 min read
Business Models of Tomorrow: The Concept of Risk
With so much talk about change, NDIS, person-centred planning, strategy, planning and the like, one of the core concepts that has been...
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Marika Kontellis
Dec 1, 20153 min read
Manage Time, Not Change
One of the biggest factors in any change process is time….we spend a lot of time planning, discussing and then executing change but often...
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Marika Kontellis
Nov 24, 20153 min read
Forced Decisions on Scale….
Councils across NSW are considering their options after a government-commissioned report found nearly two thirds were “unfit”, marking...
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Marika Kontellis
Nov 17, 20153 min read
The concept of a market
The principle that financial markets accurately reflect the underlying value of traded stocks has been widely accepted in the investment...
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Marika Kontellis
Nov 16, 20152 min read
The Practice Room© Investing in our Front-line Practitioners.
I was reminded the other day that the work social, and health care practitioners do is not for the faint hearted. After 30 years of...
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Marika Kontellis
Nov 10, 20152 min read
Social Technology and the Social Sector
The McKinsey Global Institute released an excellent report in 2012 entitled, The Social Economy. Unlocking Value and Productivity through...
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Marika Kontellis
Nov 2, 20152 min read
Innovation, is it really anything different?
We hear a lot about how managers and leaders in the sector need to be innovative, yet many have done this all their lives. So, why is it...
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