Advocacy and Care Coordination must be Independent
In times of significant change and market disruption people yearn for unbiased, impartial information and advice to make their decisions. Some people also need support to navigate a changing system that doesn’t always deliver on equity. There is no doubt in my mind that advocacy services must be resourced and delivered outside the care systems they are operating in. They need to be impartial – not just satisfied with being “at arm’s length”. Getting impartial advice can be di